ORDERFIVE · TICKETS & REFUNDS

Know what you're opening.

Updated November 4, 2026

Free play

The daily puzzle, practice mode and three collection previews are free. You do not need to purchase tickets to play them.

Price and what you receive

The first bundle is planned at 5 tickets for US$1.99, as a one-time purchase with no subscription or automatic renewal. Review taxes and the final total at checkout when sales open. Tickets unlock puzzles on this website; no file download is supplied.

Your account and ticket use

Sign in before buying. After payment verification, tickets are credited to the account that started checkout. One ticket opens one additional puzzle; replaying an unlocked puzzle uses no further tickets. The oldest credited purchase is used first. Tickets, purchases, unlocked puzzles and extra-puzzle best scores are saved to your account so you can return on another device.

Keep using the same sign-in account. Do not share account credentials. For access or account-deletion requests, contact support; account deletion is not an automatic refund request.

Validity and service availability

Tickets do not expire while OrderFive operates. This does not promise permanent service or uninterrupted availability. A service-closure policy, including how unused tickets would be handled, must be finalized before ticket sales open.

Refunds and payment problems

Refund terms are being finalized; there is currently no live ticket purchase. Before sales open, this page will state the request period, treatment of unused and used tickets, and how to request a refund. No “no refunds” rule is in force on this page.

You can submit a refund inquiry from your purchase history and view its reference and review status there. Submitting an inquiry does not automatically issue a refund. For other payment problems, contact us with your order reference and a short description. Mandatory consumer rights and any applicable payment-provider remedies are not excluded by this notice. When checkout opens through Lemon Squeezy, review its Buyer Terms as well.

Purchase history shows used, unused and refund-adjusted quantities. An unused quantity is not an approved refund amount. Refunded tickets are removed from the balance; if they were already used, the balance may be negative and new unlocks unavailable. Already unlocked puzzles remain accessible in the current service. These adjustments do not replace the final refund policy.

Delayed credit or duplicate payment

If tickets do not appear after payment, use the credit-check option and check your receipt before buying again. Contact support with the order reference if the issue continues.

Contact and privacy

OrderFive is operated by its independent creator, Dong Min Kim. Email ey1114s@gmail.com with the subject “OrderFive support.” Never send passwords, full card numbers or identity documents. See the privacy notice for account and analytics information.

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